We hope that you find these frequently asked questions about Mr Misty and our double glazing repair services helpful. We are independent glazing specialists, local to Suffolk and Essex, with a dedication to quality workmanship, fair pricing and great customer service.
A: Mr Misty personnel are double-glazing specialists and secondary glazing experts with years of experience. We are a family company which is passionate and motivated and as well as trading for over a decade as Mr Misty The Window Doctor, we are also part of the Falcon Windows Ipswich Group.
Window maintenance professionals like the team at Mr Misty in Suffolk and Essex have the expertise, the tools, an understanding of the materials and access to appropriate parts, materials and accesories to fix issues safely and effectively.
Attempting DIY repairs can lead to further damage or void warranties.
Often a repair can be a simple one. At Mr Misty we have a reputation for getting the job which needs doing efficiently and at a fair price. We are always happy to discuss concerns about your windows, take a look and give advice during a service call, but it is always best to flag that up in advance if you can so that we ensure that have adequate time between our calls to help you with a thorough appraisal and appropriate advice.
See what our customers say about our service I Read our Check a Trade reviews
You'll find independent customer reviews for Mr Misty windows and doors repair services carried out across Suffolk and aournd Brentwood, Chelmsford and Billericay in Essex on our dedicated Check a Trade page.
Alternatively, for further customer feedback, take a look at our testimonials page here .
Mr Misty is owned and operated by founder, Joshua Sheppard. Born into the double glazing industry, Josh has extensive experience in the double glazing and UPVC products in particular and is dedicated to providing top-quality repairs and customer service.
About Mr Misty I Meet Josh Sheppard
No, Mr Misty is an independent business that has been trading for well over a decade and specialises in double glazing repairs and installation.
Mr Misty's founder, Joshua Sheppard, was born into the window industry and worked for many years with his father who owns Falcon Windows Ipswich, a highly respected Suffolk company trading for forty years.
Josh and the Mr Misty team pride themselves on a high level of personal service, product know-how and expert craftsmanship.
At Mr Misty we do not operate an official up-front-purchase service plan for double glazing, which include regular maintenance checks and repairs, but we are happy to schedule them in regularly or annually for you if you wish.
Keeping your double glazed units and UPVC window frames, hinges, catches and locks in tip top condition safeguards your investment. A regular maintenance check can help handles from getting stiff or too loose, locks from sticking or hinges dropping. It will also ensure that your seals and window gaskets are doing their job properly.
On every service visit or repair call, our friendly team are happy to share tips to care for your windows and doors and to spot symptoms of failing windows or doors hardware and seals in particular.
No, we do not currently offer window repairs in Suffolk and Essex on Sundays, but we will always strive to arrange a weekday time which is most convenient for your.
Contact us to explain the issue and schedule a convenient time for the inspection and repair by our courteous and reliable team.
A: We operate a mobile service currently around Suffolk and Essex - primarily Ipswich, Colchester and Chelmsford and their surrounding areas. If you’d like to know if we can come out to your home or business for a double glazing repair, please get in touch with us.
A: Our trading hours are Monday to Friday 9am – 5pm and Saturdays 9am – 1pm. We will always seek to find a convenient time for the appointment and we very much respect your time. Please take a look at our CheckaTrade scores for the reliability of our appointments and service.
A: One of our teams will get to you as soon as possible – especially if the security of your property is at risk when a broken lock or broken glass means that it is an emergency.
Sorry, Mr Misty does not generally undertake evening windows and doors service repairs and maintenance in Suffolk and Essex.
We are however mindful of finding a time for our service visit which is convenient for you and will do our best to book an appointment with you that fits your schedule.
A: Sorry, we are unable operate 24/7, but we will always do our best to help you and get one of our teams to you in our regular trading hours.
Mr Misty offers double glazing and misted window repairs across Essex, including Wivenhoe, Billericay, Brentwood, Chelmsford and Colchester.
We cover most locations in Essex and Suffolk. To check out when we could organise a maintenance, inspection or installation visit in your area, just give us a ring.
Arrange a free no obligation quote and repair appointment in Essex I Call us now
We repair double-glazed windows and doors throughout Suffolk, including Ipswich, Felixstowe, East Bergholt, Capel St Mary, Lavenham, Stowmarket, Aldeburgh, Southwold, Halesworth and Framlingham.
Reach out to us for service in your area I Get in touch.
Yes! Repairing faulty double glazing improves insulation and can help to reduce energy bills. Above all though, taking action prevents costly damage in the long run. A modicum of maintenance and regular check over of your windows and their moving parts is a smart investment in both comfort and efficiency.
The rule of thumb has to be if you spot a symptom like draughts or sticking hinges, don't leave it to get worse. Give Mr Misty a call for a quick diagnosis and swift remedial action!
Why replacing misted windows saves £££ I Read our Blog
Patio door maintenance I Get Mr Misty's our top tips
A: No, we do not make a call out charge for visiting to assess and undertake double glazing maintenance and repairs. We will quote for the work required with a clear price for labour and parts before any work is undertaken.
Double glazing repairs are generally more cost-effective than full window replacement.
The expense depends on the specific issue, but at window repairs specialist Mr Misty, we offer competitive rates and cost-effective solutions for double glazed windows and door repairs across Suffolk and in the Chelmsford, Billericay and Brentwood areas of Essex, to extend the life of your windows.
It's a good idea to have your uPVC windows checked every 2–3 years, or sooner if you notice problems like leaks, misting, or difficulty operating the windows.
If you would like us to schedule a regular maintenance check on an annual or 2 / 3 year basis, do give our team a call.
Regular windows maintenance checks Essex and Suffolk I Contact us
Yes, at Mr Misty we offer child safety solutions, such as child-proof locks and restrictor devices, to make your windows safer and prevent accidents. We can help give you the extra security and peace of mind you need.
Give us a call now to talk through your needs.