Specialists in double glazing repair,
replacement and maintenance in the
Ipswich, Colchester & Chelmsford areas
Call us now! 0800 25 45 111

Frequently Asked Questions

Which areas do you cover?

A: We currently cover parts of Suffolk and Essex, primarily Ipswich, Colchester and Chelmsford and their surrounding areas. If in doubt, please get in touch with us.

Why does my window let in a draft?

A: Your window could have faulty hinges that do not close correctly; we offer a service within the Suffolk and Essex area to replace them for a small charge.

Why does my double glazed unit misted in-between
the glass?

A: This is because the seal holding the two panes of glass together has deteriated around the unit. We offer a service within the Suffolk and Essex area to replace just the glass and not the frame, saving you £££’s.

Why does my window let so much noise in?

A: Either you only have a single pane of glass in your window, which doesn’t do a great job on cancelling the noise vibrations from outside or your hinges are not closing properly, causing a gap which lets in noise pollution. We offer a service to eradicate these problems.

How do I eradicate the condensation on my windows
that occurs mainly in cold weather?

A: By changing the glass in your windows with Planitherm Argon gas filled double glazed units, this will dramatically eradicate the condensation build up around the window. We offer a service within the Suffolk and Essex area to replace your double glazed units for new energy efficient glass. Or you will need to improve ventilation in your room, we can install trickle vents to windows to help eradicate the problem.

Can my window handles be replaced?

A: Yes, we offer a service within the Suffolk and Essex area to come to your property and replace your handles for a small cost.

I am moving my handle to open my window but it is not opening, what has happened?

A: Either your locking mechanism or handle has stopped working. We offer a service within the Suffolk and Essex area to fix this problem.

What benefits does Secondary glazing give me?

A: Secondary glazing will dramatically improve the sound proofing and help stop heat escaping outside. Please see the secondary glazing page for more information.

My gaskets around my windows have shrunk, can these be replaced?

A: Yes, there are many different profiles of gaskets, but after a free survey we can give you a price for replacing the gaskets.

Can my front door handle be replaced?

A: There are many different profiles of door handles, 95% of the time we can replace them like for like, but sometimes profiles get discontinued, so this is something we take further steps to solve.

 

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no-obligation quote now

Call us on 0800 25 45 111

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